SHIKI Properties

Passionate About Global Travel and Have a Timeless Charm

“We would like to pursue the creation of a more convenient and comfortable space for our guests by actively incorporating lifestyles and IT technologies that match the evolution of the times.

“Since the introduction of AirHost, the number of direct reservations from booking engine has increased, SEO has been high, and the conversion rate has increased as well.”
– SHIKI Properties

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Overview

Safe and secure Contactless solution reduce labor costs and reduce human error to the minimum.

Shiki Properties is made up of a growing team of locals in the Kansai area who are always passionate about global travel and have timeless charm. Each artistic house that strives to preserve Japanese tradition and culture is wonderful, all facilities provide a modern and cozy environment, and guests are offered the best journey while trying to communicate in real time.

AirHost Products Usage By Customer

The AirHost Hospitality Management System (HMS) and AirHost ONE product that Shiki Properties uses for their full remote management solution:

Channel ManagerAirHost Channel Manager
PMSAirHost PMS
Check-inAirHost ONE check-in (tablet + pre-check-in)
Booking EngineRemoteLOCK
Payment ProcessingStripe

Front desk Operation: On-site check-in
Online Travel Agencies (OTA): Booking.com, Agoda, Expedia, Airbnb, Ctrip, Jalan, Rakuten

AN INTERVIEW WITH SHIKI Properties
— September, 2020

AirHost: Please tell us about your properties.
SHIKI: Shiki Properties is made up of a growing team of locals in the Kansai area who are always passionate about global travel and have timeless charm. Each artistic house that strives to preserve Japanese tradition and culture is wonderful, all facilities provide a modern and cozy environment, and guests are offered the best journey while trying to communicate in real time.

AirHost: How did you get to know about AirHost?
SHIKI: We received recommendations from multiple people in the same industry. The deciding factor was that AirHost was the one that covered these two factors because it was necessary to have a system that was connected to major domestic OTAs and at the same time could handle internationally. 

Shiki Properties

AirHost: What kind of feedbacks from your staff regarding the usability of the system?
SHIKI: Our staff have made very good comments, such as specifications from the user’s perspective, support with a full follow-up system, and a booking engine that is easy for guests to use, clean, and effective for sales.

AirHost: Has there been any changes in the response and reviews from guests since the system was introduced?
SHIKI: Since the introduction of AirHost, the number of direct reservations from our own reservation site booking engine, SEO has been high, and the conversion rate has been increasing.

AirHost: Do share with us your vision for your facility in the future.
SHIKI: We hope that we will continue to make efforts to provide our guests with a more satisfying experience, and to further develop package sales (accommodation and experience) that utilize the booking engine.

” Our staff have made very good comments, such as specifications from the user’s perspective, support with a full follow-up system, and a booking engine that is easy for guests to use, clean, and effective for sales.”- SHIKI Properties

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