ALL Fortune Partners
Manages Properties Nationwide with All-in-One Management Solution
“We would like to pursue the creation of a more convenient and comfortable space for our guests by actively incorporating lifestyles and IT technologies that match the evolution of the times.“
Manages Properties Nationwide with All-in-One Management Solution.
- Customer ALL Fortune Partners Co., Ltd.
Multiple Properties Management,
23 Properties, 359 Rooms
- Location Tokyo / Osaka / Okinawa
- Address https://www.afptr.co.jp/
ALL Fortune Partners Co., Ltd. is aiming to create comfortable rooms in a good locations to provide guests who wish to “relax and travel” for the facilities entrusted to them by the owners. Since the introduction of AirHost system, AFP has increased the number of managed properties nationwide, and many of the properties have received extremely high reviews from OTA reviews.
AirHost Products Usage By Customer
* Okinawa facility: Completely unmanned tablet self-check-in 8 units installed
* Osaka: Completely unmanned pre-check-in 70 rooms set
Online Travel Agencies (OTA): Airbnb, Booking.com, Expedia, agoda, AsiaYo !, Free Customer, Rakuten Travel, Trip.com
AN INTERVIEW WITH ALL FORTUNE PARTNERS CO., LTD. (AFP)
— June, 2020
AirHost: Please tell us about your company and the properties?
AFP: We are aiming to create and provide comfortable rooms in a good locations to guests who want to “relax and travel” for the facilities entrusted to us by the owners.
AirHost: Please share the reasons why you decided to introduce AirHost system to your hotel operations.
AFP: Since the opening of the business, there were many rooms and the properties were dispersed to multiple area. It is extremely difficult to handle face-to-face reception with guests. In order to reduce the cost of reception work, I was looking for a PMS system that can understand our situation and provide us with a solution… At that time, AirHost had a good reputation and I started using it.
AFP: Since all of the major OTA sites in Japan and overseas can be synchronized, I think it is most important to be able to manage all the reservation status of each OTA site using one system. When used in actual operation, the operation procedure was simple, and the deciding factor was the reduction of human error.
AirHost: What does your staff have to say regarding the usability of the AirHost system?
AFP: Before the system was introduced, it was necessary to manually check the charges, reservations, and cleaning status of each facility to prevent double booking. After the system was introduced, all tasks could be done by checking only the AirHost PMS. It became obvious at a glance. The staff also checked each account and clarified who performed what work, which led to more efficient work and shorter time.
AirHost: Has there been any changes in the responses and reviews from guests since the system was introduced?
AFP: Since the introduction of the check-in system, not only the voices regarding accommodation but also the reviews regarding check-in have increased, such as “Check-in was easy” from guests.
AirHost: Do share with us your vision for your facility in the future.
AFP: Taking advantage of the influence of Coronavirus, we will focus more on unmanned hotels and aim for new hospitality services.