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AirHost will hold a free online seminar as celebrating the official release of “AirHost ONE”

-An effective approach before the trip! What is the hotel management that increases customer satisfaction and unit cost in COVID-19 situation?-

AirHost Pte. Ltd. (Headquarters: Shibuya-ku, Tokyo; President: Takashi Obatake; hereinafter “AirHost”) will hold a free online seminar “An effective approach before the trip! What is the hotel management that increases customer satisfaction and unit cost in COVID-19 situation?” as celebrating the official release of a new service “AirHost ONE.” The seminar will be held on November 17 (Wed) and 25 (Thu), 2021.

■ Outline of the event

Because of the decline in the number of people infected with COVID-19, the government is beginning to reopen the Go To Travel program, and a tourism rebound is expected.

On the other hand, it has become challenging to maintain customer satisfaction and actively sell optional services because it is impossible to provide the same kind of “hospitality” as before when providing services in a non-face-to-face, contactless manner at accommodation facilities. For this reason, there is a growing need to create a mechanism to improve traveller satisfaction and unit price together with Digital Transformation (DX) services.

AirHost has developed “AirHost ONE,” a new service that combines everything travellers need for their trip, from before to during the trip, to a single main menu on their smartphone.

In addition to check-in/out at hotels, inns and other lodgings, it also provides a variety of different functions, such as, Information on sightseeing in and around the hotel, Upsell that allows room service, tour reservations and sales, Time reservations for private hot springs and restaurant facilities, and The ability to send and receive messages.

It can approach travellers strategically and effectively by providing guidance for advance check-ins and recommending “mealtime reservations” and “optional services.” 

To celebrate the release of “AirHost ONE”, we will be holding a free online seminar in November.

In this seminar, we will explain how lodging facilities can improve customer satisfaction and profits while promoting DX innovation in COVID-19 situation with actual examples and usage scenarios. We will also be offering a special campaign for the participating lodging facilities.

■ About the lecture

Part 1: What is AirHost ONE?

Check-in and upsell starting before the trip

New normal hospitality with QR+smartphone+tablet

・Combine everything travellers need to a single main menu on their smartphone. 

    -Hotels are the gateway to sightseeing-

Part 2: Case Studies

・What is a system configuration that focuses only on “the business we really want to reform”

・A look at the facility where it was installed

・Special Offer Campaign

■ Recommendation for the following accommodation facilities!

・Those who consider making their check-in operations smarter

Business hotels, city hotels, resort hotels, inns, lodging and tourism businesses, management companies

・Those who are reviewing staffing for tourism rebound

・Those who want to realize non-face-to-face and contactless hospitality

・Those who are planning to start operating new accommodation facilities from now on

■ Details of the online seminar 

Date: November 17 (Wed) and 25 (Thu), 2021

Location: Online [ zoom ] 

Capacity: Limited to the first 100 (pre-application system)

Participation fee: Free

Title: An effective approach before the trip! What is the hotel management that increases customer satisfaction and unit cost in COVID-19 situation?

How to participate in the online seminar:

We will send you the URL and password for participation after we receive your application form.

Please click on the URL to join and enter your password. If you do not receive an email, please contact us AirHost at the address below.

※We are sorry, but competitors are not allowed to attend this event.

※This is for facilities that are newly installing the AirHost system.

Based on our mission, “Changing the Future of Travel with Tourism DX,” we contribute to providing a satisfying accommodation experience for travellers, and accelerate DX in the hotel and tourism industry by offering systems that automate daily operations and support efficient management. 

■ About “AirHost ONE”   (https://airhost.co/products/airhost-one/)

AirHost ONE is an app to combine everything travellers need for their trip, from before to during the trip, to a single main menu on their smartphone. (Web, iOS and Android compatible)

In addition to check-in/out at hotels, inns and other lodgings, it also provides a variety of different functions, such as, Information on sightseeing in and around the hotel, Upsell that allows room service, tour reservations and sales, Time reservations for private hot springs and restaurant facilities, and The ability to send and receive messages.

■About “AirHost HMS”   (https://airhost.co)

AirHost HMS is a cloud-based system that is designed to automate daily operations from reservations to check-outs for hotels. 

[Channel Manager / PMS / Check-in / Booking Engine] You can install the IT system required for your accommodation all-in-one.

[Introduction of case studies]

We have achieved “contactless, non-face-to-face” hotel operations at various lodging facilities around the world with high guest reviews.

*If you have any questions, please contact us.

Phone: 050-5316-9686

【About AirHost】

Founded in 2015, AirHost provides hotel and private accommodation management services, as well as an all-in-one accommodation management tool for the hospitality industry, “AirHost HMS (formerly known as AirHost PMS)” and an application for travellers that accommodation facilities, “AirHost ONE can customize.” AirHost ONE”, an application for travellers that lodging facilities can customize. With the mission of “Changing the Future of Travel with Tourism DX,” we aim to provide the best solutions to realize a new era of accommodation style.

<Main Services>

・”AirHost ONE” an app for travellers that allows them to customize their accommodations

・All-in-one lodging management tool “AirHost HMS / Former name: AirHost PMS”

    [Channel Manager / PMS / Check-in / Booking Engine] 

・Operation agency business “AirHost complete operation agency service”

【Inquiries from the media regarding this matter】

AirHost Pte. Ltd.

Contact: Miyawaki, Public Relations

© AirHost 2021