The Grand Residence Hotel Tenjin / SHIHostels, Hotels, Multiple Property Management, Vacation Rentals
“Staff productivity had been improved significantly and the working time is about 30% of the previous time. Many functions such as room allocation and automatic message worked automatically without human intervention.
Property Management Company
..reservation was manually synchronized, a reservation calendar was created, and if messages were set, everything could be automatically executed…reduce human errors to the minimum. The number of guests increased by 70%-80%.
Check guests’ messages and check-in status online in real time remotely, enabling quick response in an emergency and an unmanned check-in flow with high reviews.
.. the operation is very easy. If there is a problem or unclear point on the system, we are fully supported, and it is helpful because the support staff can solve it immediately by e-mail etc.